:root{--bg:#05060a;--panel:#0d0f16;--line:rgba(255,255,255,.09);--ink:#f4f1ea;--mute:#8d8f99;--amber:#ff8a3d;--cyan:#5be0ff;--red:#ff5a4e;--green:#3ddc84;
  --font:-apple-system,BlinkMacSystemFont,"SF Pro Display","Inter","Segoe UI",Roboto,Helvetica,Arial,sans-serif}
*{box-sizing:border-box;margin:0;padding:0}
html,body{height:100%}
body{background:radial-gradient(90% 70% at 50% 30%,#0e1220 0%,var(--bg) 70%);color:var(--ink);font-family:var(--font);-webkit-font-smoothing:antialiased;display:flex;flex-direction:column;min-height:100vh}
header{display:flex;align-items:center;justify-content:space-between;padding:18px clamp(16px,3vw,32px)}
.brand{display:flex;align-items:center;gap:10px;color:var(--ink);text-decoration:none;font-weight:600;font-size:18px}
.brand svg{width:22px;height:22px}
.pill{font-size:12px;color:var(--mute);border:1px solid var(--line);border-radius:999px;padding:6px 12px;display:inline-flex;align-items:center;gap:8px}
.dot{width:7px;height:7px;border-radius:50%;background:#555}
.dot.on{background:var(--green);box-shadow:0 0 10px var(--green)}
.dot.busy{background:var(--amber);box-shadow:0 0 10px var(--amber)}
main{flex:1;display:flex;align-items:center;justify-content:center;padding:24px 16px 48px}
.card{width:100%;max-width:420px;text-align:center}
.eyebrow{font-size:11px;letter-spacing:.22em;color:var(--amber);margin-bottom:12px}
h1{font-size:clamp(28px,6vw,40px);font-weight:600;letter-spacing:-.03em;line-height:1.1}
.sub{margin-top:10px;color:var(--mute);font-size:15px;line-height:1.5;min-height:1.5em}
.field{margin-top:22px;display:flex;flex-direction:column;gap:10px}
input{width:100%;background:rgba(255,255,255,.05);border:1px solid var(--line);color:var(--ink);font:inherit;font-size:15px;padding:13px 16px;border-radius:14px;outline:none}
input:focus{border-color:var(--amber)}
.orb{position:relative;width:180px;height:180px;margin:34px auto 6px;display:grid;place-items:center}
.orb .ring{position:absolute;inset:0;border-radius:50%;border:1px solid rgba(255,138,61,.35);opacity:0}
.orb.ringing .ring{animation:ripple 2.4s ease-out infinite}
.orb.ringing .ring:nth-child(2){animation-delay:.8s}.orb.ringing .ring:nth-child(3){animation-delay:1.6s}
@keyframes ripple{0%{transform:scale(.55);opacity:.9}100%{transform:scale(1.25);opacity:0}}
.orb.live .ring{border-color:rgba(91,224,255,.4);opacity:1;transform:scale(.8);transition:transform .15s}
.orb.live.speaking .ring:nth-child(1){transform:scale(.95)}
.orb.live.speaking .ring:nth-child(2){transform:scale(1.08);opacity:.5}
.btn-round{position:relative;width:96px;height:96px;border-radius:50%;border:0;cursor:pointer;display:grid;place-items:center;color:#fff;transition:transform .15s,box-shadow .2s}
.btn-round:hover{transform:scale(1.04)}
.btn-round:active{transform:scale(.97)}
.btn-round svg{width:38px;height:38px}
.btn-round.call{background:linear-gradient(140deg,#3ddc84,#1fa962);box-shadow:0 0 50px rgba(61,220,132,.35)}
.btn-round.hang{background:linear-gradient(140deg,#ff6a5e,#d93a2f);box-shadow:0 0 50px rgba(255,90,78,.35)}
.btn-round.hang svg{transform:rotate(135deg)}
.btn-round[disabled]{opacity:.4;cursor:default;transform:none}
.status{margin-top:18px;font-size:15px;color:var(--ink);min-height:1.4em}
.clock{font-variant-numeric:tabular-nums;color:var(--mute);font-size:14px;margin-top:4px;min-height:1.3em}
.tools{display:flex;justify-content:center;gap:12px;margin-top:20px}
.btn{font:inherit;font-size:14px;border:1px solid var(--line);background:rgba(255,255,255,.05);color:var(--ink);border-radius:999px;padding:10px 18px;cursor:pointer;display:inline-flex;align-items:center;gap:8px}
.btn svg{width:16px;height:16px}
.btn.primary{background:var(--ink);color:var(--bg);border-color:transparent;font-weight:600}
.btn.accept{background:var(--green);color:#03140a;border-color:transparent;font-weight:600}
.btn.reject{background:rgba(255,90,78,.14);color:#ffb1a9;border-color:rgba(255,90,78,.3)}
.btn[aria-pressed="true"]{background:rgba(255,90,78,.16);border-color:rgba(255,90,78,.35);color:#ffb1a9}
.hide{display:none!important}
.err{color:#ff9b8a}
.list{margin-top:22px;display:flex;flex-direction:column;gap:10px;text-align:left}
.incoming{border:1px solid rgba(255,138,61,.35);background:linear-gradient(180deg,rgba(255,138,61,.08),rgba(255,138,61,.02));border-radius:18px;padding:16px;display:flex;align-items:center;gap:14px;animation:pulse 1.4s ease-in-out infinite}
@keyframes pulse{50%{box-shadow:0 0 0 6px rgba(255,138,61,.07)}}
.incoming .who{flex:1;min-width:0}
.incoming .who b{display:block;font-size:16px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.incoming .who span{font-size:12px;color:var(--mute)}
.incoming .acts{display:flex;gap:8px}
footer{text-align:center;color:#5d606b;font-size:12px;padding:16px}

/* ---------- ortak bileşenler (Faz 1) ---------- */
a{color:var(--cyan)}
.btn.small{padding:7px 13px;font-size:13px}
.btn.danger{background:rgba(255,90,78,.12);border-color:rgba(255,90,78,.3);color:#ffb1a9}
.btn.ghost{background:none}
.btn[disabled]{opacity:.5;cursor:default}
.muted{color:var(--mute)}
.badge{display:inline-flex;align-items:center;gap:6px;font-size:11px;letter-spacing:.04em;padding:3px 9px;border-radius:999px;border:1px solid var(--line);color:var(--mute);white-space:nowrap}
.badge.green{color:#8ff0b8;border-color:rgba(61,220,132,.35);background:rgba(61,220,132,.08)}
.badge.amber{color:#ffc08f;border-color:rgba(255,138,61,.35);background:rgba(255,138,61,.08)}
.badge.red{color:#ffb1a9;border-color:rgba(255,90,78,.35);background:rgba(255,90,78,.08)}
.badge.cyan{color:#a6ecff;border-color:rgba(91,224,255,.35);background:rgba(91,224,255,.08)}
.toast{position:fixed;left:50%;bottom:24px;transform:translateX(-50%);background:#1a1d27;border:1px solid var(--line);color:var(--ink);padding:12px 18px;border-radius:14px;font-size:14px;z-index:50;box-shadow:0 10px 40px rgba(0,0,0,.5);max-width:calc(100vw - 32px)}
.toast.err{border-color:rgba(255,90,78,.4)}
label.lbl{display:block;font-size:12px;color:var(--mute);margin:14px 0 6px;letter-spacing:.02em}
select,textarea{width:100%;background:rgba(255,255,255,.05);border:1px solid var(--line);color:var(--ink);font:inherit;font-size:15px;padding:12px 14px;border-radius:12px;outline:none}
textarea{min-height:90px;resize:vertical}
select:focus,textarea:focus{border-color:var(--amber)}
select option{background:#11131b}

/* tuş takımı */
.dial-display{font-size:clamp(30px,8vw,40px);font-weight:500;letter-spacing:.04em;min-height:52px;font-variant-numeric:tabular-nums;margin-top:8px;word-break:break-all}
.dial-display.empty{color:#4a4d57}
.dial-hint{font-size:13px;color:var(--mute);min-height:20px;margin-top:4px}
.keypad{display:grid;grid-template-columns:repeat(3,76px);gap:14px 22px;justify-content:center;margin:22px auto 8px}
.key{width:76px;height:76px;border-radius:50%;border:0;background:rgba(255,255,255,.07);color:var(--ink);font:inherit;cursor:pointer;display:flex;flex-direction:column;align-items:center;justify-content:center;transition:background .12s,transform .08s;-webkit-tap-highlight-color:transparent}
.key:hover{background:rgba(255,255,255,.11)}
.key:active{transform:scale(.95);background:rgba(255,255,255,.18)}
.key b{font-size:30px;font-weight:400;line-height:1}
.key span{font-size:9px;letter-spacing:.18em;color:var(--mute);margin-top:3px;min-height:10px}
.dial-actions{display:grid;grid-template-columns:repeat(3,76px);gap:22px;justify-content:center;align-items:center;margin-top:6px}
.dial-actions .btn-round{width:76px;height:76px}
.dial-actions .btn-round svg{width:30px;height:30px}
.icon-btn{background:none;border:0;color:var(--mute);cursor:pointer;width:76px;height:76px;display:grid;place-items:center}
.icon-btn svg{width:26px;height:26px}
.results{margin-top:14px;display:flex;flex-direction:column;gap:8px;text-align:left}
.result{display:flex;align-items:center;gap:12px;padding:12px 14px;border:1px solid var(--line);border-radius:14px;background:rgba(255,255,255,.03);cursor:pointer;color:var(--ink);text-decoration:none}
.result:hover{border-color:rgba(255,138,61,.4)}
.result .r-main{flex:1;min-width:0}
.result b{display:block;font-weight:600;font-size:15px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.result small{color:var(--mute);font-size:12px}
.seg{display:inline-flex;background:rgba(255,255,255,.05);border:1px solid var(--line);border-radius:999px;padding:3px;margin-top:6px}
.seg button{background:none;border:0;color:var(--mute);font:inherit;font-size:13px;padding:7px 16px;border-radius:999px;cursor:pointer}
.seg button[aria-selected="true"]{background:rgba(255,255,255,.1);color:var(--ink)}
.company-mark{width:64px;height:64px;border-radius:20px;margin:0 auto 14px;display:grid;place-items:center;font-size:26px;font-weight:600;color:#120a04;background:linear-gradient(140deg,var(--amber),#ffc28f)}
.queue-pos{font-size:44px;font-weight:600;letter-spacing:-.02em;margin-top:6px}
body.embed header,body.embed footer{display:none}
body.embed main{padding:14px}

a.btn{text-decoration:none}
.dial-actions{margin-top:16px}

/* görüntülü görüşme + IVR menüsü */
.video-stage{position:relative;width:100%;aspect-ratio:3/4;max-height:56vh;border-radius:22px;overflow:hidden;background:#000;margin:18px auto 4px;border:1px solid var(--line)}
.video-stage.wide{aspect-ratio:16/10}
#remote-video{position:absolute;inset:0;display:grid;place-items:center;color:var(--mute);font-size:13px}
#remote-video video{width:100%;height:100%;object-fit:cover}
#local-video{position:absolute;right:10px;bottom:10px;width:28%;aspect-ratio:3/4;border-radius:14px;overflow:hidden;border:1px solid rgba(255,255,255,.25);background:#111;z-index:2}
#local-video video{width:100%;height:100%;object-fit:cover;transform:scaleX(-1)}
.ivr{margin-top:20px;text-align:left}
.ivr .greet{font-size:15px;line-height:1.55;color:#d7d5cf;background:rgba(255,255,255,.04);border:1px solid var(--line);border-radius:16px;padding:14px 16px}
.ivr-opts{display:flex;flex-direction:column;gap:8px;margin-top:12px}
.ivr-opt{display:flex;align-items:center;gap:14px;width:100%;text-align:left;background:rgba(255,255,255,.04);border:1px solid var(--line);border-radius:16px;padding:12px 14px;color:var(--ink);font:inherit;cursor:pointer}
.ivr-opt:hover{border-color:rgba(255,138,61,.45)}
.ivr-opt .k{width:38px;height:38px;border-radius:50%;display:grid;place-items:center;background:rgba(255,255,255,.08);font-size:18px;font-weight:600;flex:none}
.ivr-opt .l{flex:1;font-size:15px}
.ivr-opt[disabled]{opacity:.45;cursor:default}
.call-modes{display:flex;gap:10px;justify-content:center;margin-top:6px}
.btn-video{display:inline-flex;align-items:center;gap:8px}